Signing Contract

GENERAL VISITATION RULES 

VIDEO VISITATION / TABLET

Rules and regulations (Inmate/Public)

WARNING

All persons /vehicles entering the jail facilities /properties are subject to warrant checks and are subject to being searched or being video recorded. ACRJ grounds and facility(s) are subject to photo and video surveillance at all times (when on ACRJ property).

NOTE: (At this time all visits are suspended pending COVID).  ​

 

 

To encourage and strengthen family ties and communication, the Albemarle-Charlottesville Regional Jail promotes and supports inmates to maintain ties with their families and friends through regular visits. In fact, we strongly feel that visitation is an important part of each inmate's rehabilitation. At the same time, ACRJ provides for the safety and security of each facility, staff, inmates and most importantly, the safety of other visitors, the public, and, you.

The Albemarle-Charlottesville Regional Jail is excited to announce that we will go live with Tablets and Video Visitation on Wednesday, May 26th, 2021. This has been a long time in the making, but we are glad to be able to extend to Inmates, their families and friends, and the public the opportunity to “see” one another. This has opened opportunities for more visitations.  

 

On the tablet inmates can do video visits with family/friends, send and receive email, make phone calls, stream: movies, music, podcasts, read books, take classes/courses, receive videos and pictures, send and receive request forms.

  1. Attorneys and other professional service providers shall NOT use the inmate family and friends tablet system.  Contact murray-keyg@acrj.org for more information.

  2. Inmates are responsible for ensuring that family and friends are aware of these changes.

  3. Please read the following information PRIOR to registering for video visitation.  This information is subject to change at any time, and by use of the ACRJ Video Visitation System, Canteen or Tablet/Services or Inmate Telephone Service you acknowledge you agree and accept these policies. Therefore, please read the following information carefully; we trust that this information will be useful to you.

  4. The video visitation/tablet/phone/canteen vendors have system rules as that are placed on their website. 

  5. ACRJ is not responsible for anyone’s non-compliance with these rules.

  6. By setting up an account, you agreeing to those rules as well as those of ACRJ.

  7. Violations could impact your ability to receive a refund/credit if applicable.

  8. Prepaid scheduled visits that have been cut off for some reason.

  9. Fees are being charged/deducted for actual video time/streaming service used.

  10. Credit/refunds are given based on a case-by-case basis based after an internal investigation if applicable.'

    • Note:  You are only charged for what is used.​

  11. Participation in video visitation/tablets is a privilege, not a right.

  12. Video visitation can be done from any phone, computer, tablet that has internet connection.​

  13. To learn more on how to set up money for the Inmate telephone or Canteen please visit those pages on our website

  14. Each visit can last up to 15 minutes (family/friends). These visits can be scheduled in 15 minute increments only and considered a visit regardless of how much of the time was actually used.

    • You are only charged for your actual video usage time.​

VIDEO VISITATION HOURS:

  1. VISITS ARE SCHEDULED ON A FIRST COME, FIRST SERVE BASIS.

  2. All visits are subject to be cancelled without notice due to facility needs. We apologize for the inconvenience.

  3. Each family/friend visit can last up to 15 minutes. These visits can be scheduled in 15 minute increments only and considered a visit regardless of how much of the time was actually used.

Monday thru Sunday 

Start - 8:00AM – all calls end 11:00AM

Start - 1:00PM – all calls end 4:00 PM

Start - 6:30PM – all calls end 22:00PM

Attorney Registration for Calls/Visits

 

  1. This is a change.  – Effective Monday, July 26, 2021 – Any attorney who is not properly registered will NOT be permitted to visit with their clients until they have properly registered and scheduled a visit per current facility processes in the IC Solutions Software whether in person, by video or by phone. 

  2. ATTORNEYS SHALL USE – http://www.icsolutions.com to register or update registration.

    • You must contact murray-keyg@acrj.org (Gequetta “G.” Murray-Key – Chief of Operations) if you have any questions about this and to appropriately finalize your registration.

  3. Visit our Inmate Telephone page for more information.

Non-contact Pastoral Visits

  1. Please click here to go to our Programs/Religious Services page. 

  2. Shall be done during normal visiting hours.

  3. No one shall use their religious status to see a family member.

  4. Professional visit shall not be used to allow an unauthorized visit of an Inmate with person(s).

  5. ACRJ does have a facility chaplain.  

Other APPROVED Professional Visitors

  1. At this time all visits are suspended pending COVID.  

  2. No one shall use their professional status to visit with an Inmate not authorized by the Superintendent or designee.

  3. Professional visit shall not be used to allow an unauthorized visit of an Inmate with person(s).

  4. Professional visits are preferred to take place during normal visiting hours.

  5. Professional visits are scheduled in 30 minute increments.

  6. We are working to offer a video visitation process to our Professional Partners. (At this time all visits are suspended pending COVID). More information is to come.

  7. NOTE:  http://Gettingout.com (Inmate Tablets) is for FAMILIES/FRIENDS ONLY.  This shall not be used for professional visits.

    • APPROVED PROFESSIONALS SHALL USE – http://www.icsolutions.com to register. HERE  (Approved professionals are determined by the Superintendent). UNTIL FURTHER NOTICE, ONLY ATTORNEYS ARE CURRENTLY APPROVED. 

    • Please contact murray-keyg@acrj.org (Gequetta “G.” Murray-Key – Chief of Operations) if you have any questions about this.

 

Volunteers

1. Thank you for wanting to serve.

2. For the safety of our inmates, staff and the community, at this time all visits are suspended pending COVID please visit our Programs page.